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Privacy Policy

This Privacy Policy describes how TicketGenie ("the Company") collects, uses, and protects the personal information you provide on our website and related services. By using TicketGenie's services, you agree to the terms outlined in this policy.

1. Information We Collect

  • 1.1 Personal Information: When you register or interact with our services, we may collect personal information such as your name, email address, postal address, phone number, and payment details.
  • 1.2 Usage Data: We may collect information about how you use our website, including your browsing history, IP address, and device information.

2. Use of Information

  • 2.1 We use the collected information to provide and improve our services, process transactions, and personalize your experience.
  • 2.2 TicketGenie may use your email address to send you updates, promotions, and other relevant information. You can opt out of receiving such communications at any time.

3. Sharing of Information

  • 3.1 TicketGenie does not sell, trade, or rent your personal information to third parties without your consent.
  • 3.2 We may share your information with trusted third-party service providers who assist us in delivering our services. These providers are obligated to keep your information confidential and secure.
  • 3.3 We may disclose personal information in response to legal requirements, enforce our policies, respond to claims, or protect the rights, property, or safety of TicketGenie, its users, or others.

4. Security Measures

TicketGenie employs industry-standard security measures to protect the personal information we collect. However, no method of transmission over the internet or electronic storage is completely secure; therefore, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

TicketGenie uses cookies and similar tracking technologies to enhance your user experience and analyze website usage. You can manage your cookie preferences through your browser settings.

6. Your Choices

  • 6.1 You have the right to access, correct, or delete your personal information.
  • 6.2 You may choose not to provide certain information, but it may limit your ability to use certain features of our services.

7. Children's Privacy

TicketGenie does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information.

8. Changes to this Privacy Policy

TicketGenie reserves the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website.

9. Contact Information

If you have questions or concerns about this Privacy Policy, please contact TicketGenie at genie@ticketgenie.io.